What to Expect

Our Commitment To Quality Service

When you call Ready & Able Inc, we want you to know how strongly we feel about providing excellent customer service, top-notch work, and peace of mind to each and every customer. With this level of commitment, we aim to make your experience with our company as simple and satisfying as possible.

What to Expect:

  • A live person will answer the phone every time you call.
  • When you speak with the customer service representative on the phone, they will need to ask you some questions in order to assist you. They will need to know your full name, your address, your phone number, and your email address.
  • Depending on the nature of service you may need, they will either schedule you for a service call or a free estimate.
  • During an after-hours phone conversation, the person on the phone will ask you if you need immediate assistance, or if it can wait until the office opens. If you need immediate assistance, the phone rep will have a technician call you immediately to speak with you about the service. If you do not need immediate assistance, they can assist you with scheduling for a regular hours service call.
  • The technician who is coming to your home will call you before he comes out so that you know exactly when he will be arriving.
  • When the technician arrives, he will assess the situation and quote you a price to do the work before he starts. If you approve the repairs, then he will do the work that day (if possible). If you decide to have him not do the work, then you will only be charged a small service fee as compensation for his time.
  • After each and every service, you will be sent a copy of your receipt and any other documents the technician may provide by mail or email as soon as the work is completed.
  • You will also be sent a satisfaction survey that you may fill out. This ensures that each and every customer is happy with the service we’ve provided or gives us the opportunity to correct any mistakes we may have made.

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Frequently Asked Questions:

Yes, we provide up to a 5 year warranty on repairs. We also offer 10 or even 12 year warranties with a new heating or cooling system. This is one of the best warranties provided by any contractor in the Central Pennsylvania area.

Yes! We have a lot of coupons available here on our website, just go here. Please print the coupon and give it to the technician at the time of service. We also offer discounts for senior citizens and veterans. Just ask your technician when he is at your home about these discounts.

We do, but only for large jobs such as replacement/installation of heating a cooling equipment, whole home re-piping jobs, bathroom remodels, etc. Other than those types of large jobs, we do not. Any type of work that can be completed the same day would be considered a service call, and the technician will come out to quote you the repair and do the work that same day. If you decide to have him not do the work at the price he quotes you, then there is a small service fee you would have to pay.

Contact Ready & Able Today

Please contact us if you need any plumbing, heating or cooling service at anytime.

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View All Testimonials
“Thanks for the excellent customer service and a job well done. The staff is efficient, responsive, professional, and prompt. I am very pleased with the new furnace installation, dismantling and removal of the old one, as well as the clean up. The heating specialists did an excellent job. I highly recommend the Ready & Able Plumbing company.”
Saundra M.Harrisburg, PA
“The service is always prompt and professional. The work quality is superior. The service contract has many benefits for the homeowner, it offers peace of mind concerning home plumbing and HVAC services. I enjoy doing business with Ready & Able Plumbing, Inc.”
Michaela S.York, PA
“You guys have been our go to people for years. You have always been honest, worked with us several times with our dinosaur of a furnace and installed our new system. I wouldn’t trust anyone else with our home!”
John W.Mechanicsburg, PA
My family has had Ready & Able’s services for years. They are truly professional and awesome. They are straight up and honest. I give them a 10 out of 10.
David M.
They came out same day and repaired a broken pipe and spicket. Extremely responsive, professional and very price competitive. Thank you for saving our newly finished basement from disaster.
Erin D.
A demanding weekend experience really put Ready & Able Plumbing to the test. They were equal to the task. Kurt held my hand every step of the way to resolution. And just imagine my surprise getting a reassuring call from Charnelle on a Sunday afternoon to schedule a technician for the next morning! Ready & Able Plumbing was indeed equal to the task!!!
Walter L.Harrisburg, PA
Kurt was great, he explained our situation in a way that could be easily understood. We really felt he was pulling out all the stops for us.
Clint C.Harrisburg, PA
Outstanding customer service from the first call and after. The technicians were very professional and knowledgeable. They were able to recommend a hot water solution that both meets our monthly budget plans and will permanently solve our issue! Would definitely use them again for other issues. Great job.
Kevin G.Harrisburg, PA
I needed an expansion tank installed on my water heater. Kurt did an excellent job and the work was done very quickly. From start to finish, Ready & Able Plumbing provided excellent service at a fair price.
Sean M.Etters, PA
A great customer experience. The scheduling was easy and all the office staff were very professional and friendly. Nick arrived on time and his attention to detail was amazing. I have had my furnace checked before, but nothing like what Nick did. I would highly recommend Nick and his great team.
Larry G.Mechanicsburg, PA
Got ready for a shower on Tuesday morning to discover there was no hot water coming out of the shower head. Called Ready & Able Plumbing and scheduled an appointment for the following day. Shortly after hanging up the phone, Charnelle called me back with the great news that they could come in an hour! Kurt fixed the problem and all is well again. Thanks so much!
Sheryl M.Etters, PA
We were a first time customer when we called on Saturday and are glad we called Ready & Able Plumbing. Our calls were returned promptly and after speaking with an on-call technician we elected to wait until Monday. I knew Saturday evening when Shelly called that a technician would be at our home between 12-4 PM on Monday. At 2:15 PM on Monday, Shelly called…
Christine J.Mechanicsburg, PA
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